Ecomvault's Privacy Policy
EcomVault's Privacy Policy
Last updated: March 27, 2025
1. General
1. EcomVault ("EcomVault") provides an all-in-one dropshipping platform for e-commerce sellers (the "Services"). References to the Services include all tools, platforms, websites, or applications offered by EcomVault from time to time, via mobile, desktop, or other means, including updates, upgrades, patches, APIs, and other software (collectively: "Software").
2. In this Privacy Policy, "EcomVault" also refers to its affiliated entities: subsidiaries, parent companies, joint ventures, or other related entities under common control.
3. EcomVault takes privacy very seriously and is committed to protecting customer data in accordance with all applicable laws and regulations. This policy explains how we collect, receive, store, use, share, and disclose data in connection with the use of the Services or Software.
4. By accessing or using the Services or Software, you agree to this Privacy Policy, including the collection, receipt, use, sharing, and storage of your data as described herein. If you do not agree, please do not use the Services.
5. This policy may be updated from time to time. We advise you to check it regularly. Continued use indicates agreement with the latest version.
6. We do not share your personal data with third parties for direct marketing without your explicit consent (e.g., through an opt-in).
7. For the purposes of the GDPR, EcomVault may act as both a data controller and a data processor, depending on the use of your data.
8. This Privacy Policy is part of EcomVault’s Terms of Use: https://www.e-comvault.com/terms-of-service
9. A breach of this Privacy Policy constitutes a breach of the Terms of Use and may result in account termination.
2. Data Collection and Receipt
10. We only collect personal data necessary to provide or improve our Services. If you use our services via third parties (such as social platforms), we may receive data from them.
11. We may collect: username and password, contact details (email, phone number, address), location data, gender, date of birth, payment information.
12. We may collect information about your activities on connected apps or our Services and from public sources.
13. Information you share through forums, comments, messages, or chats within the Services may also be collected.
14. We receive billing and payment data when you make a payment.
15. We log activity on the Services, such as transactions, purchases, returns, feedback, reviews, and interactions.
16. We use tracking technologies to collect technical data: device type, operating system, browser, IP address, referring URLs, visited pages, etc.
17. Data may be collected directly or via third-party providers, in compliance with applicable law.
3. International Data Transfers
18. Your data may be transferred and stored on servers outside the Netherlands or the EU. We take appropriate steps to protect your data.
19. Privacy laws vary by country. The laws in the country where your data is stored may differ from those in your residence.
20. Where legally required, you expressly consent to the international transfer of your data.
4. Cookies and Tracking Technologies
21. EcomVault uses cookies to enhance your experience. Cookies may be linked to personal data.
22. Third-party advertisers may also use cookies. You can disable cookies via your browser settings.
23. We and our partners use technologies such as web beacons and pixels for tracking and analytics.
5. Use and Sharing of Data
24. We use collected data for: account management, optimization, customer support, security, marketing, legal compliance, abuse prevention.
25. We do not share personal data with advertisers without your consent. Anonymized data may be shared for analysis or advertising insights.
26. Data is used for ad performance analysis, targeted advertising, and campaign optimization.
27. Advertisers may use cookies or beacons to collect data. You may opt out via browser settings or by contacting support.
6. Third-Party Service Providers
28. We share data with service providers for: payment processing, hosting, support, data analysis, email services, and marketing support.
7. Other Data Sharing Cases
29. We may share data to comply with legal obligations, government requests, suspected abuse, emergencies, or to protect our rights.
8. Your Rights under GDPR
30. Under GDPR, you have the right to access, correct, delete, restrict, object, lodge complaints, and withdraw consent.
31. To exercise your rights, contact us at: info@e-comvault.com
9. Data Security
32. We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure.
10. Data Retention
33. Retention periods depend on the purpose. Data is not kept longer than necessary for operations or legal obligations.
11. Minors Under 18
34. We do not sell data of minors under 18. We are committed to compliance with child protection laws.
35. Parents may request deletion of their child’s data via: info@e-comvault.com
12. Changes to This Policy
36. EcomVault may change this Privacy Policy at any time.
37. For material changes, we notify users via email or a website notice.
13. Contact
38. For questions or requests regarding this Privacy Policy, contact us at: info@e-comvault.com